Stakeholder Engagement Lead
Key Responsibilities:
Develop and implement a stakeholder engagement strategy to ensure smooth coordination andcollaboration across all involved entities
Act as the primary liaison between project teams, senior management, partner organizations, andend-user representatives
Facilitate regular governance meetings, workshops, and briefings to track progress and resolveissues
Maintain a stakeholder communication plan, ensuring timely dissemination of project updates,milestones, and policy changes
Gather, document, and relay feedback from stakeholders to project managers, business analysts,and development teams
Support change management initiatives, including awareness campaigns, user onboarding, andtraining coordination
Work closely with documentation, training, and helpdesk teams to ensure clarity and consistencyin communication materials
Monitor adoption levels of deployed systems and identify areas for improvement or additionalengagement
Leverage AI-powered tools (e.g., ChatGPT, automated survey platforms) to streamlinecommunication, summarize meeting notes, and analyze stakeholder feedback
Maintain records of stakeholder interactions, decisions, and commitments for governance andaudit purposes
Required Skills and Qualifications:
Bachelor’s or Master’s degree in Public Administration, Communication, IT, or related field
6–10 years of experience in stakeholder engagement, program coordination, or publiccommunication roles
Strong understanding of governance structures and multi-agency coordination in large-scaleprojects
Excellent verbal, written, and presentation skills, with the ability to address technical and non-technical audiences
Proficiency in collaboration and communication tools such as MS Office, MS Teams, Zoom, andproject management platforms
Ability to analyze stakeholder needs and translate them into actionable project inputs
Familiarity with digital transformation, e-Governance, or enterprise-scale IT projectenvironments
Experience using AI-based tools for summarizing, drafting, or analyzing stakeholdercommunication is preferred
Strong organizational, negotiation, and conflict resolution skills
Certified Communication Management Professional (CMP), Prosci Change ManagementCertification, or PMI-PgMP (Program Management Professional)
